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Your ticket relates to: *

<div class="form-group  helpdesk_ticket_custom_field_cf_component_223411">
    <label for="helpdesk_ticket_custom_field_cf_component_223411" class=" form-label">
    	Component Impacted
	  	
	  		<span class="fw-asterisk">*</span>
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>24000035987}"}'value="Aircraft">
            Aircraft
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000252234}"}'value="ROV (Delair Marine)">
            ROV (Delair Marine)
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035988}"}'value="Software">
            Software
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035989}"}'value="Launcher">
            Launcher
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035990}"}'value="Ground control station">
            Ground control station
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035991}"}'value="Payload">
            Payload
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035992}"}'value="Battery">
            Battery
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035993}"}'value="Post treatment">
            Post treatment
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000035994}"}'value="OTHER">
            OTHER
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_phase_223411">
    <label for="helpdesk_ticket_custom_field_cf_phase_223411" class=" form-label">
    	Incident Phase 
	  	
      
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id"=>24000078535}"}'value="At set-up">
            At set-up
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078536}"}'value="In mission planning">
            In mission planning
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078537}"}'value="In checklist">
            In checklist
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078538}"}'value="At takeoff">
            At takeoff
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078539}"}'value="In flight">
            In flight
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078540}"}'value="At landing">
            At landing
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078541}"}'value="At go around">
            At go around
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078542}"}'value="In postflight">
            In postflight
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078543}"}'value="In post treatment">
            In post treatment
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078544}"}'value="During update">
            During update
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078545}"}'value="Anytime">
            Anytime
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id"=>24000078546}"}'value="OTHER">
            OTHER
          </option>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_uav_id_customer_223411" class=" form-label">
			Component Serial Number (e.g UX110xxxx; DT460xxxx...)
			
				<span class="fw-asterisk">*</span>
			
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_firmware_version_223411" class=" form-label">
			Current system Version 
			
			
		</label>

Description (Please be as exhaustive as possible, provide serial numbers when possible, …) *

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